Discussion about this post

User's avatar
Kelly Diels's avatar

Here's my contribution: I think one of the elements of predtech is the socioemotional operating system built into our online buying systems AND that gets installed in all of us -- yes, cultural hegemony (LOVE ME SOME GRAMSCI!!), writ large -- AND on a more micro-behavioural level, the mental triggers that activate behaviour below the level of consciousness. In the field of persuasion, there are 8: Reciprocity, Authority, Social Proof, Belonging, Authority, Liking, Consistency, Belonging. These 'triggers' get overlaid on top of things that might actually be neutral, in order to create soft coercion. I'm not explaining well but I'm trying to say that these triggers, when used in combination with power inequities and status inequities and information asymmetry and high stakes situations, turn something into predtech. The high stakes /low stakes thing is important, because these triggers also have social benefit and personal utility. If we had to research every item on our grocery list, for example, it would take six weeks to complete a quick grocery trip. But if we use Social Proof to make quick decisions about what yogurt or toothpaste to buy, we save time and cognitive labour. Those are low-stakes because the risk is $5 for yogurt. It's not life altering. So the triggers can have positive outcomes and actual utility, unless they are deployed in high stakes situations where one party has a lot to lose and does not have access to all the information (or status) that the person initiating the interaction does.

1 more comment...

No posts

Ready for more?